Arby's General Manager

Arby's • Merhar, AK

18d

About The Position

The General Manager mentors and leads the restaurant team to achieve strong performance, smooth operations, and an exceptional customer experience. The role aims to maximize restaurant profitability through selective recruitment, consistent training, and quality food, while creating a company culture aligned with DRG’s values. The General Manager develops employees, oversees restaurant operations and financial performance, makes effective leadership decisions, reinforces company culture, and ensures compliance with company policies, procedures, and local regulations.

Requirements

• Must be 18 years of age or older.
• High school diploma or equivalent.
• At least 2 years of restaurant experience with proven leadership ability.
• Ability to read, speak, and write in English.
• Must pass the SERV Safe Certification Course and Exam.
• Maintain a current health card in accordance with local and state requirements.
• Reliable transportation.
• Clear criminal background check.
• Acceptable Motor Vehicle Record (MVR).
• Average 45-hour work week with flexible availability, including nights, weekends, and holidays.

Responsibilities

• Identify, train, and mentor high-potential team members, supporting their growth into leadership roles.
• Promote operational excellence through exceptional customer service, clean restaurants, excellent food, and strong financial performance.
• Manage the restaurant’s profit and loss results and take action to control costs and maximize profitability.
• Make sound decisions and serve as a liaison between upper management and the team while maintaining an open-door policy.
• Conduct ongoing training, provide constructive real-time feedback, and encourage continuous learning and development.
• Reinforce DRG’s culture and values through recognition, inclusivity, and a fun, respectful work atmosphere.
• Enforce company policies, procedures, and local regulations.
• Build working relationships with the restaurant team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
• Build rapport and trust with guests while protecting the restaurant’s reputation for quality and service.

Benefits

• DRG Cares Grant Program offering grants for life challenges and financial assistance.
• DRG Savings Marketplace with employee discounts.
• Employee Assistance Program, including counseling, legal support, and travel assistance.
• Live Mas Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay program allowing employees to access paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED