General Manager (01065) 4048 Grange Hall Rd Suite E

Domino's Franchise•Holly, MI

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew and follows all company policies and procedures, while expecting the same from team members. The position requires strong judgment, math, multitasking, communication, and customer-service skills. The role also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the facility. On-the-job orientation and training are provided. Store work may involve exposure to varying temperatures, food odors, cornmeal dust, hot equipment and surfaces, sharp edges, moving mechanical parts, cramped spaces, and adverse weather during outside tasks. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and—in duties described for delivery personnel—driving and carrying orders to customers.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Hand-eye coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery locations while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical activities described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, and reaching.
For delivery duties described in the posting: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and follow all policies and procedures, ensuring the crew does the same.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store's image and adherence to standards.
Provide great customer service and maintain attendance and punctuality.
Ensure transportation to and from work, store cleanliness, marketing, and profitability.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
For delivery duties described in the posting, deliver products and flyers or door hangers within a designated area.