General Manager

SavATree•Maineville, OH

21d•Onsite

About The Position

The General Manager / Market Leader owns the success of the SavATree market, with full accountability for financial performance, operational excellence, employee engagement, safety culture, and customer satisfaction. The role combines strategic leadership with hands-on operational execution and works closely with District Leadership and functional support teams to build strong teams, deliver an exceptional client experience, develop future leaders, and drive profitable growth. The General Manager leads business planning and performance, sales and market growth, service operations, talent development, customer relationships, and safety. The position includes both office and field responsibilities and requires travel within the assigned market as needed. The role is based in Maineville, Ohio, and offers a stated salary of $80,000–$100,000 per year, quarterly and annual bonuses, equity, and relocation assistance.

Requirements

Bachelor's degree in Business, Forestry, Arboriculture, Environmental Sciences, or a related field, or equivalent leadership experience.
Demonstrated success leading a branch, district, or multifunctional business with full P&L accountability.
Proven experience leading sales and operations teams in a service-based organization.
Strong financial acumen, including experience managing budgets, forecasting, and business performance metrics.
Experience coaching, developing, and retaining high-performing teams.
Excellent leadership, communication, and relationship-building skills.
Ability to analyze business data and make informed operational decisions.
Valid U.S. driver's license with an acceptable driving record.
Authorization to work in the United States.
Ability to travel within the assigned market as needed.
Ability to safely navigate outdoor job sites and occasionally lift or move up to 50 pounds.

Nice To Haves

ISA Certified Arborist credential, or willingness to obtain it.
Tree Care, Landscape, Green Industry, Home Services, or similar operational leadership experience.

Responsibilities

Own overall market performance, including revenue growth, profitability, productivity, and operational excellence.
Develop and execute annual business plans to achieve sales, margin, EBITDA, and customer retention goals.
Analyze financial and operational performance, identify opportunities, and implement action plans to improve results.
Align resources, staffing, and equipment with current demand and future growth.
Lead and coach Residential and Commercial Sales Arborists to achieve sales and profitability goals.
Build a culture focused on client relationships, consultative selling, and exceptional service.
Identify new business opportunities, expand existing client relationships, and grow Tree Care, Plant Health Care, Lawn Care, and Commercial Services.
Monitor market trends, competitive activity, and customer feedback to support continued growth.
Ensure work is completed safely, efficiently, and to high quality standards.
Improve scheduling, routing, equipment utilization, productivity, and service delivery.
Maintain compliance with company policies, regulatory requirements, and environmental standards.
Oversee fleet management, facilities, inventory, and branch assets.
Recruit, hire, develop, coach, and retain talent across sales, operations, and administration.
Create an engaging, accountable, high-performing culture that reflects SavATree's values.
Conduct performance coaching, succession planning, and leadership development.
Partner with Talent Acquisition to build talent pipelines for future growth.
Champion a customer-first culture and monitor satisfaction metrics, including Net Promoter Score.
Resolve complex customer concerns while protecting long-term relationships and the company's reputation.
Promote safety as a core value and personal responsibility; ensure team members are trained, equipped, and accountable for safe work practices.
Participate in safety meetings, field visits, and continuous improvement initiatives.
Travel within the assigned market as needed.