Arby's General Manager

Arby's • Fairbanks, AK

18d

About The Position

The General Manager leads and mentors the restaurant team to achieve strong performance, smooth operations, and an exceptional customer experience. The role is responsible for pursuing restaurant profitability through effective recruitment, consistent training, and quality food, while cultivating a company culture aligned with DRG’s values. The General Manager oversees operational excellence, financial results, team development, leadership, training, culture, and compliance. This position reports to the Area Coach and Director of Operations.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• At least 2 years of restaurant experience with proven leadership ability.
• Ability to read, speak, and write in English.
• Must pass the SERV Safe Certification Course and Exam and maintain a current health card in accordance with local and state requirements.
• Reliable transportation.
• Must pass a clear criminal background check and have an acceptable Motor Vehicle Record (MVR).
• Average 45-hour work week with flexible availability, including nights, weekends, and holidays.

Responsibilities

• Identify, train, and mentor high-potential team members, helping them develop as leaders.
• Promote excellent customer service, clean restaurants, quality food, and strong financial performance.
• Manage restaurant profit and loss results by controlling costs and maximizing profitability.
• Make sound decisions and serve as a liaison between upper management and the team while maintaining an open-door policy.
• Conduct ongoing training workshops, give timely constructive feedback, and encourage continuous learning and growth.
• Reinforce DRG’s culture and values through recognition, inclusivity, and a fun, respectful atmosphere.
• Enforce company policies, procedures, and local regulations.
• Build strong working relationships with the restaurant team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
• Build rapport and trust with guests while upholding the restaurant’s reputation for quality and service.

Benefits

• DRG Cares Grant Program: grants for life challenges and financial assistance.
• DRG Savings Marketplace: exclusive employee discounts.
• Employee Assistance Program, including counseling, legal support, and travel assistance.
• Live Mas Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay program that allows employees to access paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED