General Manager (Site Leader)
About The Position
The General Manager (Site Leader) is accountable for all aspects of the car wash business and its operations. The role leads by example, works alongside the team on the front line, and drives results that meet or exceed volume, revenue, and profitability goals. The Site Leader manages a team of approximately 10–15 employees and helps create a collaborative, fun culture while delivering friendly, high-quality guest service. The position combines limited administrative duties with hands-on operational work, including quick equipment checks, maintaining the facility and landscaping, and working outdoors in a fast-paced environment. The schedule is described as a five-day work week averaging 47 hours, with the site closing by 9 PM. Work outside normal business hours, including evenings and weekends, may also be required based on company needs. Occasional driving for company business may be required.
Requirements
- At least 3 years of customer- and team-facing leadership experience.
- Quick problem-solving and decision-making skills.
- Willingness to work on equipment and perform hands-on work.
- Ability to stand, walk, and move continuously for extended periods, up to 8–10 hours per shift.
- Ability to perform frequent bending, kneeling, reaching, stooping, climbing, and crouching.
- Ability to regularly lift, carry, push, or pull up to 50 pounds, and occasionally more with assistance.
- Manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
- Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
- Ability to work in varying outdoor weather conditions, including heat, cold, humidity, and rain.
- Ability to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.
- Ability to perform duties safely and effectively in a fast-paced, team-oriented setting.
- Drug screen and background check required per state guidelines.
- If occasional company-business driving is required, a valid driver's license and compliance with company driving standards are required.
Nice To Haves
- Restaurant management experience is ideal; the associated skill sets are described as easily transferable.
Responsibilities
- Oversee all aspects of the business and its operations.
- Meet or exceed established volume, revenue, and profitability goals.
- Lead a team of 10–15 employees and foster a culture of teamwork and fun.
- Provide an exceptional guest experience through quality, friendly service.
- Attract, recruit, train, and develop employees at every position.
- Perform limited administrative work and quick equipment checks.
- Maintain a clean and organized facility, landscaping, and equipment rooms.
- Work hands-on with equipment and support operational duties.
Benefits
- Base pay, premium pay for hours worked over full-time, an obtainable bonus structure, and a profit-sharing program.
- Paid time off based on the company’s PTO policy.
- Eligibility for health, dental, and vision coverage, subject to a 30-day waiting period.
- Eligibility for a 401(k), subject to plan terms.
- Eligibility for life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental coverage, subject to a 30-day waiting period.
- Company-paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
