Site General Manager

GO Car Wash • Virginia Beach, VA

3d

About The Position

GO Car Wash is a growing car wash operator with locations in multiple states. The Site General Manager is responsible for operating a car wash site, with support from regional and central teams. The role oversees and continuously improves the facility, equipment, inventory, marketing, sales, expenses, customer service, and safety, with the goal of providing customers a convenient, consistent, and exceptional car wash experience and resolving customer complaints.

The Site General Manager hires, trains, coaches, manages, and develops a team in accordance with company standards and values, while building an engaging team culture. The position is active and outdoors, working alongside a team of car washers. A satisfactory criminal background check is required before hiring.

Requirements

• High school diploma or equivalent.
• Two years of management experience, ideally in a service-related business.
• Ability to deliver excellent customer service and drive sales growth.
• Strong leadership and interpersonal skills to engage people.
• Ability to manage time, work, and a team across varying responsibilities.
• Ability to achieve financial and performance results through individual and team efforts.
• Ability to proactively and creatively solve operational, people, and profit challenges.
• Satisfactory criminal background check before hiring.

Nice To Haves

• Bachelor's degree in business preferred.
• Car wash experience preferred, but not required.

Responsibilities

• Oversee all aspects of car wash site operations.
• Manage and continuously improve the facility, equipment, inventory, marketing, sales, expenses, customer service, and safety.
• Ensure customers receive a convenient, consistent, and exceptional car wash experience and address customer complaints.
• Hire, train, coach, manage, and develop a team in accordance with company standards and values.
• Create a culture that engages teammates.
• Deliver excellent customer service and drive sales growth.
• Manage time, work, and the team to complete varying responsibilities.
• Achieve financial and performance results through individual and team efforts.
• Proactively and creatively solve operational, people, and profit challenges.

Benefits

• Competitive health benefits.
• 401(k).
• Paid time off.
• Free car washes.
• Career growth opportunities.
• Opportunity to learn transferable work and life skills.
• Uncapped commission opportunity from membership sales.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED