Site General Manager

Love's Travel Stops & Country Stores • Jefferson Township, OH

9d

About The Position

The Site General Manager oversees the daily operations, profitability, and overall success of a truck stop facility. The role manages staff, ensures excellent customer service, maintains inventory, optimizes fuel and retail sales, and ensures compliance with safety and operational standards. The General Manager is expected to be a hands-on leader who can multitask and solve problems in a fast-paced environment.

Responsibilities span fuel sales, retail, convenience store, restaurant, and other on-site services. The role drives revenue growth through strategic marketing, promotions, and customer service; hires, trains, and supervises employees; ensures regulatory and company-policy compliance; and maintains a clean, safe, and well-maintained facility.

Requirements

• At least 3 years of experience in retail, travel stop or convenience store, big box, grocery, or department store management.
• At least 3 years managing operations with annual sales volume of $2 million or more.
• At least 3 years affecting and interpreting budgets and P&L statements.
• At least 3 years supervising and training 5–10 or more employees.
• Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

• Oversee daily operations of fuel sales, retail, the convenience store, restaurant, and other on-site services.
• Drive revenue growth through strategic marketing, promotions, and customer service.
• Hire, train, and supervise employees, including cashiers, maintenance staff, and restaurant personnel.
• Ensure compliance with local, state, and federal regulations regarding fuel, food service, and employment.
• Implement and enforce company policies, health and safety regulations, and industry standards.
• Ensure the facility is clean, safe, and well-maintained at all times.

Benefits

• Company-funded tuition assistance
• Paid time off
• Flexible scheduling
• 401(k) with 100% match up to 5%
• Medical, dental, and vision insurance after 30 days
• Competitive pay
• Career development
• Quarterly bonus program
• Profit-sharing opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed