General Manager

SPRINGHILL SUITES - CHATTANOOGA/CAMERON•Chattanooga, TN

21d•$85,000 - $95,000•Onsite

About The Position

LBA Hospitality is hiring a General Manager to provide overall leadership for hotel operations, including Front Office, Housekeeping, Maintenance, and Food & Beverage. The role is responsible for delivering exceptional guest experiences, developing associates, achieving financial goals, and maintaining company and brand standards. This is an on-site position with flexible availability, including weekends; periodic overnight travel may be required.

Requirements

High school diploma or equivalent required.
At least 3 years of hotel management experience, including budget responsibility.
At least 5 years of experience supervising 15 or more associates.
Strong leadership, communication, financial analysis, and organizational skills.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Must meet company security clearance requirements.
Ability to push or pull up to 60 lbs. and lift or carry up to 30 lbs.

Nice To Haves

Bachelor’s degree preferred.
Hilton or Marriott experience preferred.

Responsibilities

Lead day-to-day hotel operations and ensure exceptional guest service.
Recruit, hire, train, coach, and develop hotel associates.
Maintain appropriate staffing levels and promote a positive, accountable workplace culture.
Develop and execute financial objectives while managing budgets, expenses, payroll, and operational controls.
Monitor hotel performance and identify opportunities to improve revenue and profitability.
Ensure compliance with company policies, brand standards, government regulations, and safety requirements.
Inspect guest rooms, public areas, and hotel grounds for cleanliness, safety, and appearance.
Ensure equipment and property maintenance issues are addressed promptly.
Oversee scheduling, payroll, inventory, purchasing, and other administrative functions.
Resolve escalated guest concerns professionally.
Maintain positive community and business relationships.
Perform other duties as assigned.