General Manager

Restaurant Technologies•Town of Huntington, NY

18d•$110,000 - $125,000•Onsite

About The Position

The General Manager I leads individuals and team leaders at a depot serving upwards of 800 customers. Depending on the size of the operation, the role may be supported by an Operations Manager who manages part of the hourly team; the General Manager may also directly supervise a segment of the hourly workforce. The role is responsible for team engagement, safety and regulatory compliance, fleet performance, service excellence, and achieving financial and operational goals in oil distribution. The General Manager oversees depot operations, including oil distribution, customer-site installations of Oil Management systems, RT equipment performance, inventory accuracy, and depot HACCP compliance. The role also manages depot operating expenses, budgets, forecasts, and profit-and-loss reporting. The position is based at the depot at 10 Hub Drive, Suite 104, Melville, NY 11747, with travel up to 20%. Compensation is $110,000–$125,000 per year, with a 30% annual target bonus potential and the ability to earn more. Base salary depends on location, market factors, and experience.

Requirements

Operations experience is required; one or more years is strongly preferred.
Management experience is required; one or more years is strongly preferred.
Ability to motivate others and build highly engaged, effective teams.
Demonstrated ability to manage employee performance through coaching, conflict resolution, and employee development.
Managerial courage to address performance issues, handle difficult conversations, and lead confidently.
Demonstrated ability to manage customer-service challenges and reach mutually beneficial outcomes.
Strong business acumen and a proven record of achieving financial and operational results.
Excellent interpersonal communication skills and ability to influence people at various organizational levels.
Self-awareness of personal strengths and development areas, with an active approach to seeking improvement.
Ability to thrive in a fast-paced, growth-oriented environment.

Nice To Haves

Bachelor’s degree in business or a related field is strongly preferred.
Route-based service industry experience is strongly preferred.
Experience leading a distribution function is strongly preferred.

Responsibilities

Lead team engagement and performance, monitoring KPIs such as retention, open positions, daily schedules, and engagement scores; provide feedback and recognize successes.
Build a safety-first culture by implementing and enforcing safety policies, training, procedures, and OSHA requirements; coach and mentor team members on safety awareness and driving skills.
Oversee fleet performance and maintenance, including driver pre- and post-trip inspections, maintenance-provider relationships, fleet downtime, vehicle uptime, and preventative maintenance.
Ensure compliance with DOT regulations, including hours of service and driver qualifications; review compliance metrics and coach drivers using Samsara.
Oversee installation of Oil Management systems at customer sites and monitor equipment-performance KPIs.
Oversee RT equipment performance and functionality; drive service KPIs through staffing, coaching, and leadership, and create action plans to address performance gaps.
Manage delivery of fresh cooking oil and collection of used cooking oil, monitoring efficiency and supporting customer growth.
Ensure depot inventory accuracy by overseeing material transactions, including receiving, shipments, transfers, and verifications for routes and installations or services.
Oversee HACCP compliance, food-safety practices, employee training on FDA regulatory requirements, and depot cleanliness and inspection readiness.
Manage and analyze depot operating expenses against budgets and financial forecasts; identify cost-saving opportunities without compromising service or efficiency.
Prepare, monitor, and report P&L statements to accurately represent depot financial health.