General Manager

SavATree • Jessup, MD

18d • $110,000 - $130,000 • Onsite

About The Position

The General Manager / Market Leader has full accountability for the financial performance, operational excellence, employee engagement, safety culture, and customer satisfaction of SavATree’s Jessup, Maryland market. The role combines strategic leadership with hands-on operational execution and involves partnering with District Leadership and functional support teams to build a high-performing market, develop future leaders, and drive profitable growth.

The Market Leader owns market performance, including revenue growth, profitability, productivity, and service quality. They develop and execute business plans, guide sales and operations teams, manage resources and assets, build a strong employee culture, and ensure clients receive exceptional service. The role includes both office and field responsibilities and requires travel within the assigned market as needed.

This is a full-time, permanent, exempt position with a stated salary range of $110,000–$130,000 per year, quarterly and annual bonuses, equity, and relocation assistance. SavATree offers professional development, operational support, leadership training, and industry education, along with a comprehensive benefits package.

Requirements

• Bachelor’s degree in Business, Forestry, Arboriculture, Environmental Sciences, or a related field, or equivalent leadership experience.
• Demonstrated success leading a branch, district, or multifunctional business with full P&L accountability.
• Proven experience leading sales and operations teams in a service-based organization.
• Strong financial acumen, including experience managing budgets, forecasting, and business performance metrics.
• Experience coaching, developing, and retaining high-performing teams.
• Excellent leadership, communication, and relationship-building skills.
• Ability to analyze business data and make informed operational decisions.
• Valid U.S. driver’s license with an acceptable driving record.
• Authorization to work in the United States.
• Ability to safely navigate outdoor job sites and occasionally lift or move up to 50 pounds.

Nice To Haves

• ISA Certified Arborist credential, or willingness to obtain it.
• Tree Care, Landscape, Green Industry, Home Services, or similar operational leadership experience.

Responsibilities

• Own the market’s overall performance, including revenue growth, profitability, productivity, and operational excellence.
• Develop and execute annual business plans to achieve sales, margin, EBITDA, and customer retention goals.
• Analyze financial and operational performance, identify opportunities, and implement action plans to improve results.
• Align staffing, resources, and equipment with current demand and future growth.
• Lead and coach Residential and Commercial Sales Arborists to achieve sales and profitability goals.
• Build a culture focused on client relationships, consultative selling, and exceptional service.
• Identify new business opportunities, expand client relationships, and grow Tree Care, Plant Health Care, Lawn Care, and Commercial Services.
• Monitor market trends, competitive activity, and customer feedback to support continued growth.
• Ensure work is performed safely, efficiently, and to high quality standards.
• Improve scheduling, routing, equipment utilization, productivity, and service delivery.
• Maintain compliance with company policies, regulatory requirements, and environmental standards.
• Oversee fleet management, facilities, inventory, and branch assets.
• Recruit, hire, develop, coach, and retain talent across sales, operations, and administration.
• Create an engaging, accountable, high-performing culture that reflects SavATree’s values.
• Conduct performance coaching, succession planning, and leadership development.
• Partner with Talent Acquisition to build talent pipelines for future growth.
• Champion a customer-first culture and monitor customer satisfaction metrics, including Net Promoter Score.
• Resolve complex customer concerns while protecting client relationships and the company’s reputation.
• Promote safety as a core value and personal responsibility; ensure team members are trained, equipped, and accountable for safe work practices.
• Participate in safety meetings, field visits, and continuous improvement initiatives.
• Travel within the assigned market as needed.

Benefits

• Competitive base salary plus performance bonus.
• Quarterly and annual bonuses.
• Equity.
• Relocation assistance.
• Company vehicle program.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Paid time off.
• Paid holidays.
• Continuing education and professional certification support.
• Career advancement opportunities across a growing national organization.
• Professional development, operational support, leadership training, and industry education.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager