General Manager

29001 Jersey Mike’s Brookfield • Brookfield, WI

19d • Onsite

About The Position

Jersey Mike’s Subs is hiring a General Manager for its new Menomonee Falls, Wisconsin location. The General Manager oversees daily store operations, develops and trains employees, maintains the Jersey Mike’s culture, and ensures a positive experience for the team and guests. The role requires hands-on work behind the line and full responsibility for staffing, shift coverage, inventory, and food and labor costs.

The schedule is 45–50 hours per week and includes 1–2 opening shifts, 1–2 mid shifts, and at least one closing shift. The manager must be available for morning, mid, and night shifts, as well as weekends and holidays.

The initial training program lasts eight weeks: four weeks of basic operations training and four weeks of manager training, each at 40–50 hours per week. After training, leadership evaluates the manager and plans future growth. Continued development includes Shift Lead training during months 1–3 and Assistant Manager training during months 3–6, with evaluations after three and six months. A monthly training bonus applies during the initial eight weeks, and a bonus plan is established after manager training is complete.

Compensation includes hourly or salary pay, tips, and a competitive bonus structure. Potential earnings are $60,000–$70,000 per year. Benefits include health, dental, and vision insurance, 401(k) matching, an employee discount, and access to Stream for pay access and money-management tools. Employment is contingent on successful completion of lawful pre-employment checks, which may include a background check.

Requirements

• At least 3 years of management experience in the food industry.
• Commit to a minimum of 1–2 years in the current position.
• Reliable transportation.
• High school degree.
• Great communication skills.
• Positive outlook and willingness to have fun.
• Availability for morning, mid, and night shifts.
• Availability on weekends and holidays.
• Ability to work 45–50 hours per week, including opening, mid, and closing shifts.

Responsibilities

• Schedule all employees.
• Conduct weekly inventory.
• Manage food and labor costs.
• Build and develop a positive team.
• Maintain the Jersey Mike’s culture.
• Communicate effectively to develop and train employees.
• Provide ongoing hands-on training to team members and managers.
• Take full control of daily operations.
• Arrange and cover shifts as needed.
• Make decisions in the best interests of the team and store.
• Host quarterly staff meetings.
• Maintain a positive attitude toward staff and guests.
• Hold employees accountable for rules, proper uniforms, and policies.
• Train employees to Jersey Mike’s standards.
• Work behind the line as part of hands-on store operations.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Employee discount
• Stream money-management benefit, including access to pay, financial tracking, savings tools, and financial insights
• Competitive bonus structure
• Monthly training bonus during the initial eight weeks

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED