General Manager(01148) - 630 S State St

Domino's Franchise • Sparta, MI

15h

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; staffing; food management; customer relations; store cleanliness; marketing; profitability; and adherence to company policies and standards. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the crew does the same. The role also involves working to a schedule, completing paperwork, maintaining attendance and punctuality, and providing great customer service.

General store duties include operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may include delivery duties, such as delivering products and flyers within a designated area.

Work involves standing and walking for much of the shift, handling supplies and food products, using equipment, and working in conditions that may include temperature changes, food odors, cornmeal dust, cramped areas, hot surfaces, sharp edges, moving mechanical parts, and adverse weather. Duties may require lifting, carrying, pushing, pulling, climbing stairs or ladders, bending, crouching, reaching, and driving.

Requirements

• Ability to use judgment, perform basic math, and multitask.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to read maps and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Valid driver's license with a safe driving record meeting company standards, for delivery duties.
• Access to an insured vehicle that can be used for delivery, for delivery duties.
• Ability to meet the physical demands of the role, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

• Oversee everything that happens during the shift.
• Manage cost controls, inventory control, and cash control.
• Manage staffing, paperwork, food, and work schedules.
• Maintain store cleanliness, a perfect image, and adherence to standards and policies.
• Provide great customer service and manage customer relations.
• Support store marketing and profitability.
• Set an example for the crew and ensure team members follow policies and procedures.
• Operate equipment, stock ingredients, prepare products, receive and process orders, take inventory, complete paperwork, and clean equipment and the facility.
• Deliver products, flyers, and door hangers when required.

Benefits

• On-the-job orientation and training.
• Opportunities for advancement from assistant manager to general manager and potentially to franchisee or Manager Corporate Operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed