Assistant Manager(01148) - 630 S State St

Domino's Franchise•Sparta, MI
•Onsite

About The Position

The Domino’s Assistant Manager is responsible for the store’s success and staff during their shift. The role involves supporting and developing the team, following and enforcing company policies and procedures, and managing store operations including cost, inventory, cash, food, staffing, customer relations, cleanliness, marketing, and profitability. The position offers opportunities for career progression within Domino’s, including advancement to general manager and franchise owner. The work includes operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory and completing paperwork, and cleaning the equipment and facility daily. Assistant Managers communicate with customers and coworkers in person and by phone, enter orders using a keyboard or touch screen, and perform physical tasks such as standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and handling ingredients and equipment. Working conditions may include adverse weather during outdoor tasks; temperatures ranging from approximately 36 degrees in the cooler to 90 degrees or higher in some work areas; food odors and cornmeal dust; cramped spaces; and exposure to hot surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise, rapid movements accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including prolonged standing, walking short distances, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
  • Transportation to and from work.

Responsibilities

  • Take responsibility for everything that happens during the shift, including cost, inventory, cash, and customer relations.
  • Set an example by following all policies and procedures and expecting the same from the crew.
  • Manage staffing, paperwork, food management, schedules, store image, standards, customer service, attendance and punctuality, transportation to and from work, store cleanliness, marketing, and profitability.
  • Support and develop team members and help the team improve.
  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and coworkers to process orders in person and by phone.
  • Handle monetary transactions and provide correct change.
  • Perform physical tasks associated with stocking, cleaning, equipment use, and store operations.
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