General Manager

Van Leeuwen Ice Cream•San Diego, CA
•$32 - $34•Onsite

About The Position

Van Leeuwen Ice Cream is hiring a full-time General Manager to oversee its UTC La Jolla location in San Diego, California. The role is an opportunity to work closely with the founding team as the company grows. The ideal candidate has experience operating food retail spaces, such as multi-unit locations or a high-volume single unit, enjoys building and leading teams, and can thrive in a fast-paced environment. The Single-Unit General Manager is responsible for the overall operation of the assigned store, including people operations, sales, inventory, and the guest service experience.

Requirements

  • ServSafe Manager food handler license required.
  • Prior experience managing a team required.
  • Excellent communication and problem-solving skills.
  • Ability to multitask.

Nice To Haves

  • Two or more years of experience in a food retail management role preferred.
  • Experience operating food retail spaces, including multi-unit or high-volume single-unit locations.
  • Enjoys building and leading teams and can thrive in a fast-paced environment.

Responsibilities

  • Schedule employees and assign work stations to meet store operational requirements.
  • Recruit, select, orient, and train employees.
  • Coach, counsel, discipline, and terminate employees; plan, monitor, and appraise job results.
  • Monitor sales targets, maintain budgets, and forecast labor to achieve financial objectives.
  • Uphold excellent customer service standards.
  • Communicate with vendors and maintain inventory to ensure merchandise and services are available.
  • Maintain a safe and clean environment for customers and employees.
  • Roll out new menu items to team members and communicate changes throughout the retail space.
  • Process weekly payroll accurately and on time.
  • Order and maintain uniform supplies and ensure employees meet uniform standards.
  • Address maintenance issues.

Benefits

  • Employee Scoop Card for ice cream at scoop shops nationwide.
  • Medical, dental, and vision insurance with 70% employer contribution.
  • 401(k) with up to 4% employer match.
  • Cell phone reimbursement plan.
  • Paid time off: three weeks / 120 hours total.
  • Paid sick time.
  • Yearly performance reviews.
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