General Manager(02028) - 148 South Foster Drive

Domino's Franchise•Saukville, WI

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager is expected to set an example, follow all policies and procedures, and hold the crew to the same standards. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery duties, including delivering products by car to customers and distributing flyers or door hangers.

Requirements

  • Must be at least 18 years old.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, in person and over the phone.
  • Ability to perform arithmetic accurately and quickly, make correct monetary change, and use a calculator if needed.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform physical activities including standing, walking, sitting, lifting, carrying, pushing, climbing, stooping or bending, crouching or squatting, reaching, and hand-eye tasks.

Responsibilities

  • Oversee all activities during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure all policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food, work to a schedule, and maintain store image and standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Ensure transportation to and from work, store cleanliness, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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