Customer Service Rep(02028) - 148 South Foster Drive

Domino's Franchise•Saukville, WI

2d•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives to answer phones, process customer orders, and prepare pizzas. The role may be part-time or full-time and offers flexible hours in a fun environment, with opportunities to grow into management and other roles. On-the-job orientation and training are provided. Store team members operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility. The position involves communicating with customers and coworkers in person and by phone, entering orders by keyboard or touch screen, handling money and making change, and performing physical tasks throughout the day. Work may involve exposure to hot and cold temperatures, food odors, cornmeal dust, ovens and other hot surfaces, sharp edges, moving mechanical parts, and cramped areas.

Requirements

Must be at least 16 years old.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Eye-hand coordination and the ability to make precise movements rapidly and accurately.
Ability to use a computer keyboard or touch screen.
Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical demands of the role, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous use of hands.
Ability to lift and handle deliveries weighing up to 50 pounds and place cases on shelves up to 72 inches high.
Ability to talk and hear by telephone, use near and mid-range vision and depth perception, and distinguish hot from cold surfaces.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products, including pizzas.
Receive and process telephone orders and communicate with customers in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Use a computer keyboard or touch screen to enter orders and handle monetary transactions, including making change.
Unload and move deliveries, stock shelves, and move trays and other supplies.
Follow quality control standards and perform other store team-member duties.