Customer Service Rep(05584) - 4922 Trojan Drive

Domino's Franchise•Charlotte, NC

18h

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is seeking a friendly and enthusiastic Customer Service Representative. The representative serves as a customer-facing voice of the company by taking orders, answering questions, and helping ensure positive customer experiences. The role also requires making pizzas according to Domino’s standards, maintaining the company’s dress code and professional image, and working with speed and energy in a fast-paced environment. The company describes opportunities for employees to grow and advance.

Requirements

Must be at least 16 years of age.
Have a positive attitude and a passion for providing outstanding customer service.
Have excellent communication and interpersonal skills.
Be able to multitask and work efficiently in a fast-paced environment.
Have strong problem-solving skills.
Have basic computer skills and familiarity with point-of-sale systems.
Work with hustle and energy.
Be friendly and maintain a positive attitude with customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent, friendly customer service.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work with the team to support smooth operations and positive customer experiences.
Make pizzas in accordance with Domino’s standards and procedures.
Maintain a clean, professional appearance and adhere to the Domino’s dress code.