General Manager(08315) - 3430 Ocean View Blvd

Domino's Franchise•Glendale, CA
•Onsite

About The Position

The General Manager oversees store operations, including staffing, scheduling, inventory, employee orientation and training, and shift performance. The role also performs hands-on store duties such as operating equipment, stocking ingredients, preparing products, processing orders, completing inventory paperwork, and cleaning the equipment and facility. The General Manager leads employees and communicates with customers and co-workers in person and by telephone. The position involves working in a food-service environment with varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Most tasks are performed standing, with frequent walking, reaching, hand use, and forward bending. The role may also involve lifting and carrying supplies, pushing or pulling trays, occasional crouching, and climbing stairs or ladders. Delivery duties may include driving and carrying orders to customers.

Requirements

  • Good communication skills and the ability to lead a team.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, and occasional climbing.
  • Drivers must use the Driver app; customer service representatives must use Domino’s Digital Shoulder Surf; all employees must use Domino’s Car Side Delivery and other company-implemented technology.

Responsibilities

  • Operate store equipment and use company technology.
  • Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete associated paperwork and inventory counts.
  • Clean equipment and the facility approximately daily.
  • Orient new hires and provide ongoing on-the-job training on store products and procedures.
  • Create staff schedules and ensure the store is staffed.
  • Manage food and labor performance while in charge of a shift.
  • Lead the team and communicate with customers and co-workers to process orders in person and by telephone.
  • Deliver pizzas within a designated delivery area when required.
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