General Manager(01144) - 5930 Cleveland Ave.

Domino's Franchise•Stevensville, MI

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. The role requires judgment, math skills, multitasking, and the ability to direct activities, work independently and with others, and make decisions under stress. The posting also describes general store-team duties and conditions, including operating equipment; stocking ingredients; preparing products; processing telephone orders; taking inventory; completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. Physical requirements may include standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs, bending, crouching, reaching, and driving to deliver products. Delivery duties require a valid driver's license and access to an insured vehicle that can be used for delivery.

Requirements

Judgment, math skills, and the ability to multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers and to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to work independently and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
Transportation to and from work.

Responsibilities

Oversee everything that happens during a shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure policies and procedures are followed.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store's image and adherence to standards, including cleanliness.
Provide great customer service.
Maintain attendance and punctuality.
Support marketing and store profitability.
Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products within the designated delivery area, when assigned.