Customer Service Rep(01144) - 5930 Cleveland Ave.

Domino's Franchise•Stevensville, MI
•Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team to provide customer service and help prepare and process pizza orders. The role may be part-time or full-time and offers on-the-job orientation and training, with opportunities to grow into management or other roles. Team members work in a fast-paced environment and may perform tasks independently or with others while meeting quality standards.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and ability to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the job, including standing for most tasks, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.
  • Ability to work around varying weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and take orders in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload bulk product deliveries using a hand truck and move supplies to storage.
  • Perform other store tasks such as stocking, cleaning, and maintenance.
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