General Manager

Chipotle • Jonesboro, AR

5d

About The Position

Chipotle General Managers lead restaurant teams and oversee the day-to-day operations and financial performance of their restaurants. They hire and develop employees, build a strong team culture, and ensure guests receive fast, accurate, welcoming service. The role includes managing schedules, sales forecasts, recruiting, interviewing, and profit-and-loss performance while upholding food safety, operational, and compliance standards. General Managers also support the restaurant’s overall sales and cash flow plan and lead across lunch, dinner, and weekend operating hours.

The position is based in a fast-paced kitchen and customer-facing restaurant environment. It involves standing and walking around the restaurant for up to 10 hours a day, lifting up to 50 pounds (25 kilograms), working around varied temperatures, and tasting and preparing food. Strong communication with team members and customers is required.

Requirements

• Previous restaurant management experience, including scheduling, profit-and-loss management, food safety, sales forecasting, and recruiting.
• A passion for hospitality and guest service.
• Friendly and enthusiastic attitude.
• Genuine enthusiasm for developing people and leading others.
• Ability to stand and walk around the restaurant for 10 hours a day.
• Ability to lift 50 pounds (25 kilograms) and perform other physical activities needed for the job.
• Ability to work in a fast-paced kitchen, interact with customers, work around varied temperatures, and taste and prepare food.
• Strong communication with the Chipotle team and customers.

Nice To Haves

• A creative approach to marketing and driving sales, such as fundraisers and community engagement.

Responsibilities

• Uphold high standards of hospitality and deliver a positive guest experience.
• Ensure speed of service and order accuracy.
• Manage the full employee lifecycle, including recruiting, hiring, people processes, and performance management.
• Train and develop crew members, shift leaders, and Apprentices using Chipotle training tools and resources.
• Direct team members to prepare and deliver accurate, on-time digital orders.
• Manage day-to-day restaurant operations, including schedules, profit-and-loss controls, sales forecasting, recruiting, and interviewing.
• Keep the dining room clean and the restaurant ready to serve guests.
• Uphold food safety, operational, and compliance standards.
• Achieve the restaurant’s annual sales and cash flow plan and oversee its overall financial success.
• Work lunch, dinner, and weekend shifts to provide leadership throughout operating hours.

Benefits

• Medical, dental, and vision insurance.
• Retirement savings plan.
• Quarterly bonus program.
• Opportunities for people-development bonuses.
• Tuition assistance, subject to eligibility requirements.
• Career growth opportunities.
• Paid time off.
• Holiday closures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed