General Manager (New Development)

Up Campus Management•Charlottesville, VA

8d•Onsite

About The Position

Up Campus Management is hiring a New Development General Manager to oversee the launch, lease-up, and ongoing operations of Blume on Ivy, a new purpose-built student housing community in Charlottesville, Virginia. The role is accountable for overall property performance, including financial results, occupancy and revenue goals, leasing and marketing, facilities, team leadership, resident experience, and regulatory compliance. The General Manager leads the onsite team and works with regional leadership, corporate departments, ownership, and development partners to prepare the community for opening, establish operating standards, achieve financial and leasing goals, and protect the property's long-term value. The position guides the property through pre-opening, initial move-ins, lease-up, and stabilization while balancing strategic oversight with hands-on operational leadership. This is a full-time, onsite, exempt position. The general schedule is Monday through Friday, generally between 8:00 a.m. and 6:00 p.m., depending on operational needs. Evening and occasional weekend availability is required, particularly during opening, move-in, and peak leasing periods. Occasional travel may be required. Annual base salary is $80,000–$95,000, with bonus opportunities.

Requirements

Bachelor’s degree or comparable relevant experience in student housing, property management, or a related field.
At least three years of new development lease-up experience, or one year of lease-up experience at a property with 600 or more beds.
Experience managing stabilized student housing properties.
Demonstrated experience overseeing property operations, including leasing, resident services, facilities, and team performance.
Strong financial acumen, including budgeting, forecasting, financial reporting, and NOI management.
Experience supervising, coaching, and developing onsite property management teams.
Working knowledge of Entrata or comparable property management software.
Knowledge of Fair Housing requirements, landlord-tenant regulations, and property risk management practices.
Strong communication, organizational, and problem-solving skills.

Nice To Haves

Experience launching a newly developed student housing community through initial lease-up and stabilization.
Experience coordinating property opening, operational readiness, initial move-ins, and resident onboarding.
Experience overseeing student housing communities with 600 or more beds.
Experience managing vendor relationships, maintenance operations, and property turnover.
Familiarity with the Charlottesville student housing market and local university community.
Experience preparing financial and operational reports for regional leadership and ownership.

Responsibilities

Lead onsite operational preparations for the opening of a newly developed student housing community.
Coordinate with regional leadership, development partners, and corporate teams to transition the property from construction to operations.
Establish procedures, staffing plans, resident service standards, and operational workflows before opening.
Oversee initial move-in planning, unit readiness, resident communications, and opening logistics; resolve challenges through pre-opening, lease-up, and stabilization.
Manage property financial performance, including NOI, occupancy, revenue, and expenses.
Prepare and manage annual budgets, forecasts, and monthly variance analyses; review financial statements and identify performance opportunities.
Oversee accounts receivable, delinquency, collections, and financial controls.
Manage vendor expenses, purchase orders, invoices, and contracts within established spending authority.
Evaluate rental rates, concessions, and market conditions to support revenue and occupancy goals.
Oversee leasing and marketing performance through pre-leasing, lease-up, and stabilization in partnership with the Leasing & Marketing Manager and corporate teams.
Monitor leasing traffic, applications, conversions, signed leases, and occupancy trends; review competitor activity, market surveys, pricing, and concessions.
Ensure leasing practices, prospect follow-up, and property management records meet company standards; support campus and community partnerships.
Oversee day-to-day operations and partner with maintenance on preventive maintenance, unit inspections, work orders, and property upkeep.
Manage vendor and contractor relationships, service quality, and maintenance expenditures; conduct regular property inspections.
Lead move-in, move-out, and annual turnover planning, including scheduling, unit readiness, vendor coordination, and quality control.
Address resident concerns and ensure timely resolution of service issues.
Recruit, train, supervise, and develop the onsite property management team; set performance expectations, accountability measures, and service standards.
Conduct team meetings, performance evaluations, and individual coaching; coordinate staffing and operational priorities.
Foster a collaborative, service-oriented culture focused on property goals.
Ensure compliance with Fair Housing laws, landlord-tenant regulations, safety requirements, and company policies.
Maintain accurate resident files, leases, financial records, and operational documentation.
Oversee safety inspections, emergency preparedness, incident reporting, and risk mitigation; audit property management systems and records.
Prepare weekly, monthly, and quarterly reports on occupancy, financial performance, operations, and key initiatives.
Communicate property performance, operational challenges, and strategic recommendations to regional leadership and ownership.