Property Manager, New Development

Coastal Ridge • Newark, OH

2d

About The Position

The Property Manager leads the overall operations of Trailhead Vista, a new luxury apartment community in Newark, Ohio. The role is responsible for exceptional resident service and achieving the property’s financial and operational goals while guiding the team and championing the company’s core principles. This is a full-time, exempt position reporting to the Regional Manager.

Trailhead Vista offers one- and two-bedroom garden-style apartments and community amenities including a clubhouse, resort-style swimming pool, fitness center, pet park, coffee station, secure parcel room, and access to the TJ Evans Trail.

The Property Manager oversees financial performance, leasing, rent collection, team development, resident services, reporting, and communication with corporate management and investors. The role also identifies operational and financial risks and develops corrective action plans in collaboration with others.

Requirements

• High school degree or equivalent required.
• Willingness to obtain licenses and/or certifications required by applicable state or local jurisdictions.
• Three to seven years of progressive experience in conventional housing property management.
• Proficiency in Microsoft Excel, including creating formulas, sorting, and filtering data.
• Strong leadership, communication, and problem-solving skills, with a passion for driving team success.

Nice To Haves

• Bachelor’s degree in Property Management, Business, or a related field.
• At least one year of experience as a Property Manager.
• Experience with property management systems such as Entrata, Onesite, or Yieldstar.

Responsibilities

• Achieve monthly, quarterly, and annual property goals and maximize net operating income through revenue improvement strategies and cost management.
• Lead and participate in leasing administration and marketing, maintain knowledge of the competitive market, and work to maximize rental income and meet budgeted occupancy levels.
• Oversee timely rent collection, manage delinquency rates, comply with landlord/resident laws, and execute necessary legal actions.
• Train, mentor, and hold team members accountable while fostering a positive and engaging work environment.
• Recruit, hire, and develop team members; address performance concerns and maintain alignment with company policies and goals.
• Deliver superior resident service by monitoring service-request completion, maintaining aesthetic standards, and proactively addressing resident concerns to enhance retention.
• Manage operational reporting and ensure regular and ad-hoc reports are accurate and submitted on time.
• Identify and communicate operational and financial risks to corporate management and collaborate on corrective action plans as needed.
• Serve as the primary point of contact between the corporate office and property and interact with investors as necessary.
• Promote and model adaptability, innovation, and solutions-oriented thinking.
• Perform other responsibilities as assigned.

Benefits

• Eligible to participate in a variety of benefit programs designed to fit associates and their lifestyles; the company describes its benefits as competitive and comprehensive.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED