General Manager

Troon•Edinburg, TX
•Onsite

About The Position

Los Lagos Golf Course in Edinburg, Texas, is seeking a General Manager to lead the club’s overall operations and contribute to a positive experience for members and guests. As an associate of Troon, the General Manager provides executive leadership and strategic direction, oversees day-to-day operations, and serves as the club’s primary ambassador. The role focuses on service quality, operational excellence, financial performance, and team development, while fostering strong relationships with members, guests, associates, vendors, and the surrounding community. The position oversees department leaders and collaborates across golf operations, food and beverage, agronomy, tournaments, and other club amenities. It also includes responsibility for budgets and forecasts, staff development, regulatory and policy compliance, facilities and grounds, and partnership on marketing, membership, and community engagement. The role requires a bachelor’s degree or an equivalent combination of education and experience, and a Class A PGA/LPGA membership. Knowledge of Microsoft Office applications is preferred or expected as a job skill. The position involves regular standing, walking, and sitting; occasional climbing, balancing, stooping, kneeling, crawling, crouching, tasting, smelling, and lifting up to 50 pounds; and occasional outdoor work in moderate noise.

Requirements

  • Bachelor’s degree (BA) from a four-year college or university, or one to two years of related experience and/or training, or an equivalent combination of education and experience. Multi-course facilities may require more experience.
  • Class A member of PGA/LPGA.
  • Ability to read and speak English may be required to perform job duties, including communicating with English-speaking customers or coworkers and using equipment manuals in English.
  • Knowledge of Microsoft Office applications.

Responsibilities

  • Provide overall leadership and strategic direction for club operations while maintaining high service standards and an exceptional member and guest experience.
  • Develop, manage, and monitor annual operating and capital budgets, business forecasts, financial reports, and key performance metrics to achieve revenue and profitability goals.
  • Lead, mentor, and develop department leaders and associates through recruiting, hiring, onboarding, performance management, training, and professional development.
  • Ensure compliance with company policies, Human Resources procedures, safety standards, and applicable regulations.
  • Oversee maintenance, appearance, and long-term planning for club facilities, grounds, and physical assets.
  • Collaborate with department leaders to drive operational excellence across golf operations, food and beverage, agronomy, tournaments, and other club amenities.
  • Partner with leadership on marketing, membership, and community engagement initiatives to promote club programs and drive business growth.
  • Build a collaborative, service-focused culture and strong relationships with members, guests, associates, vendors, and the local community.
  • Directly supervise department leaders.
  • Maintain active involvement in industry organizations and pursue ongoing professional development to stay current on hospitality and industry best practices.

Benefits

  • Medical, dental, and vision coverage, subject to applicable plan terms and eligibility criteria.
  • 401(k) with employer match for associates age 19 and older, subject to applicable plan terms and eligibility criteria.
  • Paid time off and leaves of absence in accordance with applicable law and eligibility criteria.
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