General Manager

Happy Corner Hospitality•New York, NY

20d

About The Position

Motek, part of the Happy Corner Hospitality collective, is a Mediterranean concept restaurant seeking a General Manager. The General Manager has full accountability for daily restaurant operations, overseeing front- and back-of-house teams. The role is responsible for delivering exceptional guest experiences through consistent execution of brand standards, operational excellence, and strong financial performance, while cultivating a positive, motivated, high-performing team culture. It requires strong leadership, sound business judgment, and a genuine passion for hospitality.

Requirements

At least five years of leadership experience managing high-volume, fast-paced front-of-house restaurant operations.
Demonstrated knowledge of service standards, guest experience, and regulatory compliance, with the ability to consistently enforce policies.
Proven experience managing budgets, labor, inventory, and operational costs to achieve financial goals.
Ability to plan staffing, scheduling, and team productivity while maintaining exceptional service standards.
Strong organizational skills and ability to multitask and prioritize in a fast-paced environment.
High attention to detail across service quality, operational processes, and team performance.
Effective communication skills and a collaborative, team-oriented leadership style.

Nice To Haves

A degree in hospitality or business, or equivalent professional experience.
Experience with marketing, sales initiatives, and strategies to increase revenue.
Bilingual proficiency.

Responsibilities

Oversee day-to-day restaurant operations and ensure smooth front- and back-of-house performance.
Manage, lead, and mentor floor managers and staff.
Maintain service at the highest quality standards.
Develop and implement risk management and mitigation strategies.
Maintain and track corporate mandates and daily reports.
Analyze staffing needs, create staffing plans, and identify growth opportunities.
Interview, screen, and recruit job applicants.
Coach and train management staff to maximize performance.
Ensure team morale, productivity, and fiscal responsibility.
Monitor operational activities and expenses.
Assist in setting and tracking sales forecasts and profitability reports.
Keep C-suite leadership informed of sales performance and key operational issues.
Drive sales growth through marketing initiatives, networking, and staff incentives.
Manage budgeted revenues, cost of sales, labor, supplies, and operating cash flow.
Review monthly profit and loss statements and take action on variances.