General Manager(01765) - 3025 Mount Vernon Rd SE

Domino's Franchise•Cedar rapids, IA

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew and is expected to follow all company policies and procedures and ensure the crew does the same. The role includes delivering products and performing the general duties of store team members, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position involves working in a fast-paced store environment and may require driving to deliver products.

Requirements

  • Sound judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical requirements of the role, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, customer relations, staffing, paperwork, and food management.
  • Work to a schedule and maintain attendance and punctuality.
  • Set an example by following all policies and procedures and expecting the same from the crew.
  • Maintain the store's image, adhere to standards, and provide great customer service.
  • Contribute to marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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