Assistant Manager(02960) 805 Salem Rd Mount Vernon

Domino's Franchise•Mount Vernon, IL

11d•Onsite

About The Position

The Assistant Manager supports the Store Manager in driving daily store operations, fostering a positive team environment, and delivering exceptional customer experiences. The role helps develop team members, optimize store performance, and ensure efficient store operations. The Assistant Manager may assume Store Manager responsibilities during the Store Manager’s absence and make operational decisions as needed.

Requirements

Proven leadership skills and ability to motivate, guide, and develop team members.
Excellent customer service skills and a passion for creating positive customer experiences.
Strong verbal and written communication abilities.
Demonstrated problem-solving skills and ability to make sound decisions under pressure.
Excellent time management and organizational skills, with attention to detail.
Proficiency in computer applications and point-of-sale (POS) systems.
Previous retail or customer service experience required.
High school diploma or equivalent required.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Ability to stand for extended periods and regularly lift up to 25 pounds.
Strong analytical skills and ability to interpret sales data and performance metrics.
Ability to work collaboratively in a team-oriented environment while maintaining individual accountability.
Resilience and adaptability in a fast-paced retail setting.

Nice To Haves

Management or supervisory experience preferred.
Bachelor's degree in business or a related field preferred.
Knowledge of retail industry trends, best practices, and competitive landscape.

Responsibilities

Collaborate with the Store Manager to oversee daily store operations and ensure smooth functioning across departments.
Address customer inquiries and concerns promptly and professionally while delivering exceptional customer service.
Support inventory management, including ordering, receiving, stocking, and organizing merchandise.
Train, supervise, and motivate team members to maintain performance standards and foster a supportive work environment.
Ensure compliance with company policies, procedures, and safety regulations.
Analyze sales data and assist in developing and implementing strategies to achieve sales goals and improve store performance.
Manage cash handling duties, including register operations, reconciliation, and bank deposits.
Maintain a clean, organized, and welcoming store environment that reflects brand standards.
Assume Store Manager responsibilities during their absence and make operational decisions as needed.
Identify opportunities for process improvement and innovation to enhance efficiency and customer satisfaction.