General Manager #9301

The Inland Real Estate Group of Companies•Lady Lake, FL

53d•$17 - $20•Onsite

About The Position

Devon Self Storage is hiring a full-time, in-store General Manager at its Lady Lake, Florida location. The General Manager leads daily facility operations, drives sales, provides a high-touch customer experience, and coaches the Assistant General Manager. The role includes opening, closing, and securing the facility; ensuring compliance, safety, and operational standards; handling customer escalations; processing payments and bank deposits; managing merchandise; and coordinating the storage auction process. The position also involves property walkthroughs, safety inspections, cleaning, light maintenance, landscaping, and physical tasks such as opening and closing storage doors and lifting more than 30 pounds. The schedule is available Monday through Saturday and is flexible, with hours outside traditional retail schedules and no late nights or very early mornings. Compensation is $16.65–$20.40 per hour, with eligibility for an uncapped monthly performance-based incentive bonus. The company describes opportunities for growth and work-life balance. Eligible full-time employees may receive medical, dental, and vision insurance; a 401(k) plan with company match; vacation, paid holidays, floating holidays, and sick time; tuition reimbursement; company-paid life insurance; short- and long-term disability; and paid parental leave.

Requirements

High school diploma or equivalent.
Ability to lift more than 30 pounds.
Strong customer service and communication skills.
Ability to work independently when needed and follow through on assignments.
Valid driver’s license and insurance, with reliable transportation for workday travel to vendors and/or other worksites.
Ability to manage multiple tasks simultaneously.
Basic to moderate knowledge of Microsoft Office, including Word, Excel, and Outlook.
Ability to work regularly indoors and outdoors with exposure to adverse weather and environmental conditions, noise extremes, chemicals, debris, and traffic hazards.

Responsibilities

Oversee daily store operations, including opening, closing, and securing the facility.
Drive sales through rentals, protection plans, and merchandise.
Maintain compliance, safety standards, and operational excellence.
Resolve customer escalations professionally and promptly.
Help customers identify suitable storage solutions and build lasting customer relationships.
Deliver a personalized, high-touch customer experience.
Process payments, balance receipts, and complete bank deposit drops.
Coach, train, and mentor the Assistant General Manager.
Help the team meet or exceed key performance indicators.
Train staff on compliance and safety policies and procedures.
Ensure products are ordered, received, stocked, priced, and displayed efficiently and on time.
Coordinate with the auction vendor and Regional Director throughout the auction process, including notices, collections, buyer payouts, and preparing units for new tenants.
Conduct daily property walkthroughs and safety inspections, perform lock checks, and clean units.
Open and close storage doors and complete tasks requiring lifting more than 30 pounds.
Perform light maintenance and landscaping, including mopping, sweeping, changing light bulbs, and cleaning bathrooms.

Benefits

Competitive hourly pay of $16.65–$20.40 and eligibility for the company incentive bonus program.
Medical, dental, and vision insurance (PPO) for eligible full-time employees.
401(k) plan with company match.
Vacation time.
Nine paid holidays and three floating holidays per year.
Sick time.
Tuition reimbursement opportunity.
Company-paid life insurance equal to annual base salary.
Company-paid short-term and long-term disability.
Paid parental leave.
Growth opportunities.
Work-life balance and a schedule without late nights or very early mornings.