General Manager
About The Position
As a General Manager, you will direct and supervise branch sales and internal operations, including management of the sales team. You will partner with the Operations Manager to develop strategies that support branch growth and profitability while providing quality customer service. The role also involves analyzing sales activities, market trends, and customer needs; developing the sales team; reviewing direct reports’ performance; improving processes; and helping determine personnel needs to meet branch obligations. Patterson Companies is a value-added distributor serving the dental and animal health markets. The company provides products, services, and technology to healthcare professionals through a broad platform and a single trusted partner.
Requirements
- Bachelor’s degree in sales, management, or a related field, or an equivalent combination of education and experience.
- At least 3 years of experience with a proven track record in sales.
- High business acumen and strong decision-making abilities.
- Strong customer focus.
- Ability to lead people, build a high-performing team, and facilitate ongoing development.
- General computer proficiency, including knowledge of MS Office and CRM systems.
Nice To Haves
- Background in customer service, sales, and asset management is ideal.
- Previous experience supervising sales teams is highly preferred.
- Related industry knowledge.
Responsibilities
- Direct and supervise branch sales and internal operations, including management of the sales team.
- Partner with the Operations Manager to develop strategies for branch growth and profitability while providing quality customer service.
- Analyze and evaluate sales activities, market trends, and customer needs to optimize sales.
- Provide ongoing training, development, and specific, constructive feedback to develop sales team skills.
- Review and evaluate the work of direct reports to assess job performance.
- Partner with the Operations Manager to create a customer service culture within the branch.
- Identify process improvements to increase efficiency or reduce costs.
- Participate in personnel selection and determine staffing needs to ensure job coverage and fulfillment of branch obligations.
- Perform other general manager duties as required.
Benefits
- Full medical, dental, and vision benefits
- Integrated wellness program
- 401(k) match retirement savings plan
- Paid time off (PTO)
- Holiday pay and floating holidays
- Volunteer time off (VTO)
- Educational assistance program
- Full paid parental and adoption leave
- LifeWorks Employee Assistance Program
- Patterson Perks Program
- Competitive benefits, unique incentive programs, and rewards for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Manager
