General Manager(02077) - 1828 N Farwell Ave

Domino's Franchise•Milwaukee, WI

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and inventory controls, cash handling, food management, customer relations, store cleanliness, marketing, profitability, scheduling, and adherence to company policies and standards. The manager is expected to set an example for the crew and ensure that team members follow all policies and procedures. The role also includes general store team-member duties: operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description also includes delivery duties, such as delivering products by car, delivering flyers and door hangers, and navigating delivery locations.

Requirements

  • Must be 18 years of age or older.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the listed physical activities, including standing, walking, sitting, lifting, carrying, pushing, climbing, stooping or bending, crouching or squatting, reaching, and hand-eye tasks.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain including multi-story buildings while carrying products.

Responsibilities

  • Manage all activities and operations during the shift.
  • Oversee staffing, paperwork, cost controls, inventory, cash control, and food management.
  • Manage customer relations and provide great customer service.
  • Work to a schedule and maintain attendance and punctuality.
  • Set an example for the crew and ensure adherence to company policies, procedures, and standards.
  • Maintain store cleanliness and a perfect image.
  • Contribute to marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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