General Manager (02923) - 1301 N Prospect Ave

Domino's Franchise•Champaign, IL

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost, inventory and cash controls, food management, customer relations, store cleanliness, marketing, profitability, attendance, and adherence to company standards and procedures. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the crew does the same. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting lists pay of $15 per hour in-store and $9 per hour on the road. Delivery duties include delivering products by car to customers and delivering flyers and door hangers. The position requires a valid driver's license with a safe driving record that meets company standards and access to an insured vehicle for deliveries. The posting describes physical demands and exposure to variable temperatures, weather, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to read maps and locate addresses within the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee everything that happens during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example and follow all company policies and procedures, ensuring the crew does the same.
  • Manage staffing, paperwork, food, scheduling, store image, cleanliness, customer service, attendance, marketing, and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers.
  • Use a computer keyboard or touch screen to enter orders and communicate with customers and coworkers in person and by telephone.
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