General Manager(07789) - 101 N Maclay Ave.

Domino's Franchise•San Fernando, CA

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, attendance and punctuality, and profitability. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Candidates should have relevant quick-service restaurant experience, preferably in pizza.

Requirements

  • At least 2 years of relevant quick-service restaurant experience; pizza experience preferred.
  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers.
  • Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to read maps and locate addresses within a designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying product.
  • Ability to work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.

Nice To Haves

  • Pizza quick-service restaurant experience.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure compliance with all policies and procedures.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image and standards, cleanliness, and strong customer service.
  • Support attendance and punctuality, marketing, and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
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