General Manager(02173) - 44 N Kennebec Ave
About The Position
The General Manager is responsible for all store operations and everything that happens during the scheduled shift, including cost, inventory, and cash control, customer relations, and supervising employees. The manager sets the tone and example for the store and may manage a team of 3 to 30 employees. The role also performs the duties of Customer Services Representatives and Delivery Drivers, including greeting customers, taking and processing orders, operating the cash register, preparing products according to portion sizes and recipes, delivering orders safely and courteously, and maintaining restaurant cleanliness and professional appearance. The position requires leading and motivating a team, maintaining high standards for punctuality, attitude, and appearance, and being willing to work when needed. Store operations run seven days a week, including weekends and holidays, and schedules are described as flexible. Orientation and training are provided on the job. General store duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Work involves standing and walking for most tasks, handling deliveries and supplies, and exposure to varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.
Requirements
- Experience leading a team and the ability to manage 3 to 30 employees during a shift.
- A clean driving record and ability to pass a Motor Vehicle Record check.
- Access to a reliable, insured vehicle and a valid driver's license.
- At least 18 years old.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to comprehend and give correct written instructions and communicate with customers and co-workers.
- Motor coordination to make precise movements rapidly and accurately, and ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, analyze and compile data, and make judgments and decisions.
- Ability to meet the physical demands of the role, including standing, walking, and lifting and carrying supplies weighing up to 50 pounds.
Responsibilities
- Manage all store operations and activities during the scheduled shift.
- Control costs, inventory, and cash, and manage customer relations.
- Lead and motivate a team of 3 to 30 employees.
- Perform the duties of Customer Services Representatives and Delivery Drivers.
- Greet customers, take and process orders by phone and in person, and collect payments.
- Operate the cash register and enter orders using a computer keyboard or touch screen.
- Prepare products accurately and consistently according to portion sizes, recipes, and baking procedures.
- Deliver products from the store to customers safely and courteously.
- Maintain cleanliness throughout the restaurant and clean equipment and the facility.
- Stock ingredients and supplies, receive deliveries, take inventory, and complete associated paperwork.
- Maintain a professional appearance and model high standards for punctuality and attitude.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
