General Manager(03254) - 1112 State Rd 20
About The Position
The General Manager is responsible for everything that happens during the shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store standards and cleanliness; marketing; and profitability. The manager is expected to set an example, follow all policies and procedures, and expect the same from the crew. The role is part of a team-focused pizza delivery operation that provides on-the-job orientation and training and opportunities for advancement. The job also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, taking and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The work environment includes food preparation and delivery tasks, exposure to temperature changes, food odors, cornmeal dust, hot equipment, sharp edges, and moving mechanical parts. Physical tasks may include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving for deliveries.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, written, and telephone skills to take and process orders.
- Ability to understand and give correct written instructions and communicate with customers and coworkers in person and by phone.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards, for delivery duties.
- Access to an insured vehicle that can be used for delivery, for delivery duties.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow all company policies and procedures.
- Handle staffing and paperwork.
- Manage food, work to a schedule, and maintain store image and standards.
- Provide great customer service and maintain attendance and punctuality.
- Support transportation to and from work, store cleanliness, marketing, and profitability.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete related paperwork; and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers, as required for delivery duties.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
