Customer Service Rep(03254) - 1112 State Rd 20
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to help serve customers and support store operations. Team members may work part time or full time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided. Advancement opportunities may include management and, potentially, franchise ownership. The role involves operating store equipment; stocking ingredients and supplies; preparing products; taking and processing telephone and in-person orders; completing inventory and related paperwork; and cleaning equipment and the facility. Team members use computers or touch screens, telephones, and other work aids to process orders and perform store tasks. Work takes place in a store with variable temperatures, including a walk-in cooler and hot work areas, and may involve exposure to food odors, cornmeal dust, hot surfaces, sharp edges, and moving equipment. Employees may also encounter varying weather conditions while taking out trash or doing other outdoor tasks. The position requires frequent standing, walking, reaching, and hand use, as well as occasional lifting, carrying, pushing, climbing, stooping, bending, crouching, and squatting.
Requirements
- Must be at least 16 years old.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers, in person and by telephone, to process orders.
- Ability to perform basic arithmetic accurately and quickly, including making correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Hand-eye coordination and ability to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to meet the physical demands of the role, including standing, walking, reaching, handling tools and supplies, and lifting deliveries weighing up to 50 pounds.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload deliveries using a hand truck and move supplies to storage shelves.
- Perform other store tasks such as taking out trash, changing sign prices, washing walls, and maintenance as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
