Customer Service Rep(01790) - 1112 N Federal Ave

Domino's Franchise • Mason City, IA

2d

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help make, bake, or take pizzas during the day and night. The role may suit someone seeking a main job or supplemental work, and the company describes opportunities for advancement into management and other roles. On-the-job orientation and training are provided.

Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. The position involves communicating with customers and coworkers in person and by phone, entering orders by computer keyboard or touch screen, handling payments and making change, and working in a fast-paced environment under quality standards.

The work includes standing for most tasks, short-distance walking, and frequent reaching and hand use. Team members may unload and move deliveries, lift cases weighing up to 50 pounds, carry ingredients and dough trays, push or pull trays on dollies, and occasionally climb stairs or a ladder. Working conditions include temperature variations, food odors, cornmeal dust, cramped areas, hot oven surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements quickly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to stand for most tasks and walk short distances.
• Ability to lift cases weighing up to 50 pounds and move ingredients and supplies.
• Ability to perform frequent reaching and continuous hand-use tasks, including shaping dough and handling pizza tools and boxes.
• Ability to occasionally climb stairs or a ladder, bend, crouch, or squat.

Responsibilities

• Operate all store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, and communicate with customers and coworkers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touch screen.
• Unload and move deliveries and stock ingredients and supplies.
• Perform other store tasks such as removing trash, cleaning, and occasional maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed