Customer Service Rep(06035) - 804 N Federal Blvd

Domino's Franchise•Riverton, WY
•Onsite

About The Position

The Customer Service Rep takes and processes orders by phone and in person, prepares products, and performs general store duties. Team members operate equipment, stock ingredients and supplies, receive deliveries, take inventory, complete paperwork, and clean equipment and the facility. On-the-job orientation and training are provided. The role offers opportunities for advancement, including into management, though career growth is optional. Work takes place in a pizza store and includes standing for most tasks, short-distance walking, and occasional desk-based paperwork. The position involves varying indoor temperatures, exposure to food odors and cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and sometimes adverse weather during outside tasks. Physical activities include lifting and carrying supplies, moving trays, bending, crouching, reaching, and continuous use of the hands.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, lifting, carrying, pushing or pulling trays, bending, crouching, reaching, and continuous hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders by phone and in person.
  • Unload and handle deliveries, stock shelves, and perform other store tasks.
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