The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all policies and procedures, and expects the same standards from team members. Responsibilities include staffing, paperwork, food management, scheduling, maintaining the store’s image and cleanliness, marketing, customer service, attendance and punctuality, and profitability. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description includes delivery-related duties and requirements, including delivering products by car within a designated area, delivering flyers and door hangers, and having a valid driver’s license and access to an insured vehicle. Work conditions include exposure to varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities may include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed