General Manager(03256) - 7403 State Rd 21

Domino's Franchise•Keystone Heights, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all policies and procedures, and expects the same standards from team members. Responsibilities include staffing, paperwork, food management, scheduling, maintaining the store’s image and cleanliness, marketing, customer service, attendance and punctuality, and profitability. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description includes delivery-related duties and requirements, including delivering products by car within a designated area, delivering flyers and door hangers, and having a valid driver’s license and access to an insured vehicle. Work conditions include exposure to varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities may include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving.

Requirements

  • Use judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying product.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to perform the physical activities described, including lifting deliveries weighing up to 50 pounds and navigating stairs or ladders as needed.

Responsibilities

  • Oversee everything that happens during a shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures, ensuring the crew does the same.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image and adherence to standards, cleanliness, and customer service.
  • Support attendance and punctuality, marketing, and profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products by car within the designated delivery area and deliver flyers and door hangers.
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