General Manager

FCX Performance • South Windsor, CT

21d

About The Position

The General Manager (referred to in the posting as Branch Manager) leads a service center for Applied Industrial Technologies, a global industrial distribution company. The role combines sales leadership with service center profit-and-loss responsibility and reports to the Regional Manager. The manager leads the inside and outside sales team, develops industrial B2B customers, and coaches Account Managers. Work includes field customer development as well as oversight of sales, service, office, and warehouse operations.

The manager is accountable for service center profitability and growth, sales strategy and execution, customer satisfaction, team development, product promotions, territory management, and performance against sales and margin goals. The position also involves evaluating market conditions and competitive pressures, identifying growth opportunities, and implementing actions to increase sales, margins, and market share.

Requirements

• At least 3 years of proven B2B outside industrial sales experience, including calling on front-office and plant personnel.
• Leadership and team-building experience.
• Strong written and verbal communication skills, including English grammar.
• Ability and desire to quickly learn new processes and systems.
• Problem-solving and multitasking abilities, a sense of urgency, and a sense of humor.
• Solid computer skills.
• Valid driver's license and clean motor vehicle record.
• High school diploma or equivalent.

Nice To Haves

• Industrial sales or sales management experience.
• Bearings and/or power transmission sales experience.

Responsibilities

• Manage overall service center activities, including profitability and growth, inside and outside sales and service, product promotion programs, and office and warehouse functions.
• Take responsibility for service center profit and loss, including top- and bottom-line performance.
• Hire, train, and develop strong-performing team members and champion leadership competencies.
• Lead training in sales expertise and product knowledge, and ensure strong customer relations and satisfaction.
• Develop, manage, and implement service center sales activities and strategies, account assignments, territory management, and plans to achieve sales performance and margin goals.
• Identify and evaluate new customers, market conditions, opportunities, and competitive pressures.
• Recommend and implement actions to maximize sales, increase margins, and expand market share.
• Manage personally assigned accounts as required.
• Lead by example and create a positive, dynamic, and fun work environment.
• Spend substantial time in the field calling on and developing customers and coaching Account Managers.

Benefits

• Base salary and bonus opportunities.
• Company vehicle.
• Health, vision, and dental coverage.
• 401(k) with company match.
• Paid vacation, sick time, and company holidays.
• Tuition reimbursement.
• Personalized training and development program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED