STORE MANAGER

Braum's • NORTH RICHLAND HILLS, TX

17d

About The Position

The General Manager leads the store in executing Braum’s brand strategy and promoting its vision, mission, and values to deliver a strong customer experience and maximize sales. The role oversees daily operations across the food service function, grocery market, and fountain sales, while supporting the team in achieving unit goals.

The General Manager monitors inventory and supply levels, kitchen equipment, safety, and cleanliness; ensures store policies and practices are followed; and teaches, coaches, and leads store crew members. The position also fosters a customer-centric culture focused on consistent guest service and food quality. The expected work week is 45 hours, with work days varying according to a rotating three-week schedule. The stated shift is 10:00 a.m. to 7:30 p.m. The role reports to the District Manager.

Requirements

• 3–5 years of experience running, managing, and leading a retail store unit.
• At least 21 years old.
• Valid driver’s license.
• Customer focus and a strong work ethic with high standards for integrity.
• Positive approach to training, developing, and interacting with all levels of the store team.
• Ability to build a successful team and an environment of trust.
• Ability to adapt to customer and employee needs and store conditions.
• Ability to communicate effectively with leadership team members.
• Strong follow-up and follow-through discipline; ability to initiate action and achieve goals.
• Organized, detail-oriented, and able to follow practices and procedures.
• A criminal background check and job-fit assessment are required during onboarding.

Nice To Haves

• Associate degree or some college preferred.

Responsibilities

• Oversee daily operations of the food service function, grocery market, and fountain sales.
• Monitor inventory and supply levels, kitchen equipment, safety, and cleanliness.
• Ensure store policies and practices are implemented and followed.
• Teach, coach, and provide leadership to store crew members.
• Help the team achieve unit goals.
• Promote a customer-centric culture with consistent guest service and food quality.
• Execute the company’s brand strategy and promote its vision, mission, and values.
• Review, understand, and analyze reporting results.
• Identify effective team alignment to enhance performance and follow through on goals.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement planning with company match
• Short-term disability insurance
• Paid vacations
• Product discounts
• Bonus program; bonus is guaranteed at the maximum level for the first 12 weeks and paid biweekly

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed