General Manager

Genesee Theatre•Waukegan, IL

About The Position

The General Manager will lead the operations and business performance of the Genesee Theatre, a 2,400-seat entertainment venue in downtown Waukegan, Illinois. The theatre hosts music artists, comedians, live theater, community events, and private events. The role offers an opportunity to lead the next chapter of this historic venue following the retirement of its current General Manager.

Requirements

  • Bachelor’s degree.
  • At least 8 years of leadership experience in live entertainment, venue operations, hospitality, or a related field.
  • Proven experience managing a P&L and driving financial performance.
  • Strong leadership experience overseeing multiple teams in a live-event or high-volume hospitality environment.
  • Strong business and decision-making skills, with the ability to balance operations, finances, and guest experience.
  • Ability to work evenings, weekends, and holidays based on the venue’s event schedule.

Responsibilities

  • Lead all aspects of venue operations and ensure an exceptional guest experience.
  • Manage the venue’s P&L, control expenses, drive financial performance, and identify revenue opportunities.
  • Shape entertainment programming in partnership with talent buyers, promoters, and event planners.
  • Build relationships with artists, agents, promoters, and production partners to support successful events and future programming.
  • Lead and develop the venue’s management team, overseeing hiring, employee relations, and compliance.
  • Represent the theatre in the community and build relationships with city officials, local businesses, and community partners.
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