General Manager

UFC GYM Pittsburgh•Pittsburgh, PA

About The Position

The General Manager leads the Personal Training/MMA team, supports member service and sales, and is responsible for meeting monthly revenue objectives for private training and supplements. The role includes recruiting, hiring, training, and developing coaches and potential leaders; maintaining an engaged, high-performing team; monitoring operational compliance and employee performance; and assisting members with fitness services and training options. UFC GYM describes its clubs as offering cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness, youth programming, personal training, yoga, and Pilates. The company emphasizes a team-oriented fitness community and a high-performance lifestyle.

Requirements

  • In-depth knowledge of personal training techniques, from assessment through program design.
  • At least one certification from an organization recognized by UFC GYM.
  • A minimum of one year of related experience.

Nice To Haves

  • Experience in management and employee relations.

Responsibilities

  • Recruit, hire, train, and develop a strong team of coaches and potential leaders.
  • Maintain a fully engaged, high-performing Personal Training/MMA team aligned with company values and goals.
  • Handle member service matters, including giving club tours, explaining Fitness Department services, and signing members up for training agreements and appointments.
  • Perform administrative and housekeeping duties within assigned areas as needed.
  • Follow club operational procedures and conduct compliance follow-up by monitoring club systems and employee performance.
  • Work on the floor to assist members and encourage participation in private training.
  • Assist with revenue-generating activities, including complimentary workouts, supplement booths, body fat tables, seminars, and workshops.
  • Sell training sessions.
  • Execute a prospecting strategy, conduct guest tours, and complete staff sales when needed through the Turn-Over process.
  • Achieve monthly company-set revenue objectives for private training and supplements.

Benefits

  • 401(k)
  • Full medical, dental, and vision coverage.
  • Paid time off, including vacation days, personal leave, and holidays.
  • Complimentary access to fitness centers.
  • Employee discounts and special offers on fitness products and wellness services.
  • Flexible scheduling.
  • On-site fitness classes and wellness programs.
  • Free or discounted recertification through NASM, ACE, or ISSA.
  • Opportunities to expand a client base through the club's member network.
  • Ongoing in-house workshops and training sessions.
  • Team-building events, wellness challenges, and UFC recognition programs.
  • Competitive base salary plus bonus.
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