General Manager

McDonalds•Williamsville, NY

About The Position

The General Manager is responsible for running a profitable restaurant and ensuring it meets McDonald’s customer standards for Quality, Service, and Cleanliness. Working with their leader, the General Manager sets restaurant goals and develops plans to achieve them. They lead Department Managers by helping them set goals, monitoring progress, and providing coaching and direction to improve their departments. The General Manager may also hire and develop Department and Shift Managers to ensure the restaurant has an effective leadership team. This position is with a restaurant owned and operated by an independent franchisee, which is the employer and makes employment decisions. The posting describes the role and benefits generally and notes it is not a complete list of job functions. Ideal candidates have experience running high-volume locations; quick-service restaurant experience is strongly desired, as is experience in hospitality or retail. Managers in corporate-owned and operated restaurants must be at least 18 years old.

Requirements

  • Ideal candidates have previous General Manager experience running high-volume locations.
  • Quick-service restaurant experience is strongly desired, or experience in hospitality or retail.
  • Must be at least 18 years old to be a manager in corporate-owned and operated restaurants.

Nice To Haves

  • A background in quick-service restaurants.
  • Experience in hospitality or retail.
  • Previous General Manager experience running high-volume locations.

Responsibilities

  • Run a profitable restaurant.
  • Ensure the restaurant meets customer standards for Quality, Service, and Cleanliness.
  • Work with the restaurant leader to set goals and develop plans to achieve them.
  • Lead Department Managers by helping them set goals, following up on progress, and providing coaching and direction.
  • Hire and develop Department and Shift Managers as needed to build the restaurant’s leadership team.

Benefits

  • 15–25 days of paid vacation.
  • 10 paid holidays.
  • Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language.
  • Medical, dental, and vision coverage.
  • Pre-tax flexible spending accounts.
  • Short- and long-term disability, life, and accident insurance.
  • Paid leaves of absence.
  • Service awards.
  • Employee Resource Connection.
  • Adoption assistance.
  • Matching gifts program.
  • Competitive pay.
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