General Manager

Jersey Mikes Subs•Baxter, MN

About The Position

The General Manager is responsible for the complete and total management of a Jersey Mike’s store or operation. The role oversees store sales, volume, service quality, customer satisfaction, and profit margin. The General Manager also creates employee schedules, places inventory orders, leads employee training, leads by example, and participates in management team meetings and strategy sessions. Tasks may be delegated as appropriate, but ultimate responsibility remains with the General Manager. The position is suited to someone who enjoys interacting with people and working in a fast-paced, spirited environment. Jersey Mike’s describes its culture as community-focused and committed to the personal and professional development of its people. Franchise locations are independently owned and operated, and franchisees set their own wage and benefit programs.

Requirements

High school degree or equivalent.
Must be at least 18 years old to operate the slicer.
Serve Safe Certification - Food Handler.
Must have reliable transportation.
Ability to thrive in a fast-paced environment.
Ability to communicate effectively with guests.
Ability to meet schedule requirements and be a reliable performer.
Excellent menu and product knowledge.
Desire to improve oneself and skill sets.
Awesome personality.

Nice To Haves

Two years of quick-service restaurant (QSR) experience preferred.

Responsibilities

Manage the complete operation of a Jersey Mike’s store.
Oversee store sales and volume.
Maintain quality of service and customer satisfaction.
Manage the store’s profit margin.
Create employee schedules.
Place inventory orders.
Lead employee training.
Lead by example.
Participate in management team meetings and strategy sessions.
Ensure delegated tasks are appropriately handled while retaining ultimate responsibility for the store operation.
Participate in Jersey Mike’s training programs.