General Manager(01222) - 912 W Michigan Ave
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The role requires setting an example for the crew, consistently following company policies and procedures, and expecting the same from team members. It also encompasses general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. Training and orientation are provided on the job. The position involves communicating with customers and coworkers, entering and processing orders, handling monetary transactions, and working with others or independently under stress while meeting quality standards. Store conditions may include temperature changes, hot equipment, food odors, dust, cramped spaces, sharp edges, and moving mechanical parts. The description also outlines physical tasks such as standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving for deliveries.
Requirements
- Sound judgment, math skills, and the ability to multitask.
- Ability to comprehend and give correct written instructions.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Motor coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Navigational skills to read a map and locate addresses within the delivery area.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to perform the listed physical tasks, including lifting supplies weighing up to 50 pounds and navigating stairs or other delivery locations.
Responsibilities
- Manage all activity during the shift, including cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure company policies and procedures are followed.
- Handle staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance and punctuality, store cleanliness, marketing, and profitability.
- Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
- Communicate with customers and coworkers to process orders in person and over the phone.
- Deliver products by car to customers and deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
