DoubleTree Boston North Shore - General Manager

Aimbridge Hospitality•Danvers, MA

About The Position

The General Manager leads hotel operations at DoubleTree Boston North Shore, with responsibility for financial performance, service standards, compliance, sales strategy, budgeting, and guest experience. The role develops sales plans, manages budgets, builds relationships with key accounts, and uses reporting systems and technology to support effective operations and decision-making. The General Manager also coaches and supports the team and represents the hotel in relationships with owners, community leaders, and other stakeholders. The property is a full-service hotel near the I-95/US-1 interchange, with access to the Atlantis Sports Club and the Indoor Water Park of New England. It offers guest rooms, on-site dining, fitness facilities, and event venues, and serves families, business travelers, and groups across the North Shore region.

Requirements

At least 6 years of progressive experience in a hotel or related field; or a 4-year college degree with 4 to 5 years of related experience; or a 2-year college degree with 5 to 6 years of related experience.
Valid driver's license for the applicable state.

Responsibilities

Lead hotel operations and maintain high service standards while ensuring compliance.
Improve revenue, manage costs, and oversee the property's financial performance.
Develop sales strategies, champion the budget, and connect with major accounts to increase bookings.
Use reports and technology systems to streamline operations and support timely decisions.
Deliver excellent guest experiences, resolve issues, and help create memorable stays.
Inspire, coach, support, and lead the hotel team.
Build relationships with owners, community leaders, and other stakeholders, representing the hotel as an ambassador.