Unassigned General Manager

Einstein Bros Bagels•Troy, MI
•$60,000 - $63,000•Onsite

About The Position

Einstein Bros. Bagels is seeking a General Manager to oversee all aspects of a store with an ownership mindset. The role is hands-on and includes leading the team, ensuring food and service standards, and supporting store operations throughout the day. Stores use a one-shift model and close at 2 p.m.; leaders may start as early as 4 a.m. The company provides five weeks of training to prepare new General Managers for the role. The General Manager helps make sure the store is audit-ready, orders are fulfilled, and customers receive an exceptional experience. During breakfast and lunch rushes, the GM works wherever needed, manages breaks, and supports customer survey results. After closing, the GM helps close and prepare the store for the next day, handles administrative work such as scheduling, ordering, and inventory, and takes the daily deposit to the bank. The role also focuses on recruiting and developing team members and achieving food-cost and labor targets.

Requirements

  • At least 18 years old.
  • 1–3 years of prior General Manager or Assistant General Manager experience in a restaurant setting.
  • Hands-on restaurant operations capability and the ability to motivate and inspire a team.
  • Strategies for achieving food-cost goals and labor targets.
  • Ability to meet the position’s physical demands, with or without reasonable accommodations.

Nice To Haves

  • Prior exposure to P&L analysis.

Responsibilities

  • Oversee all aspects of store operations.
  • Open the store and support the first bake as needed.
  • Keep the store audit-ready and ensure catering, mobile, and in-store orders are executed.
  • Deliver an exceptional customer experience and help generate positive customer survey results.
  • Work in different store positions during breakfast and lunch rushes as needed.
  • Manage team breaks and motivate and inspire team members.
  • Complete closing and prepare the store for the next day.
  • Handle administrative tasks such as scheduling, ordering, and inventory.
  • Take the daily deposit to the bank.
  • Recruit quality team members and develop internal talent.
  • Use strategies to achieve food-cost goals and labor targets.

Benefits

  • Competitive pay of $60,000–$63,000.
  • Quarterly bonus opportunity.
  • Medical, dental, and vision benefits.
  • HSA/FSA.
  • Disability insurance.
  • Life insurance.
  • 401(k) with company match.
  • Paid time off, accruing 180 hours in the first year.
  • Pet insurance.
  • Tuition reimbursement.
  • Adoption assistance.
  • Employee discounts, including Tickets at Work, Sprint, Quicken Loans, and company swag.
  • Employee Assistance Program for employees and their families.
  • Opportunity for career growth and promotion to District Manager.
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