General Manager
About The Position
Bluemont Group, a local Dunkin’ franchisee, is hiring a Restaurant General Manager to run a Dunkin’ restaurant. The General Manager owns store results, including the team, guest experience, and financial performance. The role involves hiring and developing the crew, maintaining a high-volume drive-thru to Dunkin’ standards, and developing Assistant Managers into future General Managers. A District Manager provides support and oversees a small group of stores. The position is full-time and requires availability across the restaurant’s operating hours, including early mornings, evenings, and weekends. Restaurants may be open as early as 4 a.m. and as late as 11 p.m.; hours vary by location and day. Applicants must be at least 18 years old.
Requirements
- At least 3 years of experience managing people in the restaurant industry.
- Experience interviewing candidates, making hiring decisions, and building schedules.
- Experience with inventory and truck ordering, and managing food and labor costs.
- A strong track record in cash handling and customer service.
- Availability across operating hours, including early mornings as early as 4 a.m., evenings as late as 11 p.m., and weekends.
- At least 18 years old.
- High school diploma or equivalent.
- Ability to stand, bend, and move for a full shift, and lift and carry supplies.
Nice To Haves
- At least 1 year in a quick service restaurant (QSR) management role.
- Active ServSafe® certification.
- Dunkin’ experience.
Responsibilities
- Hire, train, and develop the team, and plan staffing to match guest traffic.
- Build the weekly schedule and manage labor to target.
- Order inventory and trucks, and control food cost and waste.
- Manage cash handling and security procedures.
- Maintain speed, accuracy, and hospitality in the drive-thru and lobby.
- Launch new menu items, promotions, and marketing on time and to brand standards.
- Keep the restaurant safe and clean, and ensure food safety and preventive maintenance are on track.
- Review results, identify opportunities, and set goals with the team.
Benefits
- Weekly pay.
- Paid vacation.
- 401(k) plan with matching contributions.
- Free coffee and meals while working.
- Off-shift discounts.
- Competitive benefits package.
- Support from a District Manager who oversees a small group of stores.
- Career path from General Manager to District Manager.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
