General Manager
PACCAR•Dallas, TX
•Onsite
About The Position
The General Manager has overall responsibility for branch operations at the Dallas and Grand Prairie locations, with comprehensive oversight of PACCAR’s investment in the company store. The GM develops business plan goals and objectives, executes strategic and tactical plans, and takes appropriate action to achieve business goals. Areas of responsibility include business planning, financial forecasting and management, P&L responsibility, shop management, sales management, staff and personnel management, and franchise network and vendor relations. The position is located in Dallas, Texas.
Requirements
- At least eight years of work experience.
- Five to ten years of experience in heavy-equipment rental or leasing; experience in full-service truck leasing is preferred.
- Direct management or supervision of administrative and technical personnel; indicate team size.
- Strong organizational, attention-to-detail, and customer service skills.
- Strong PC skills, including Microsoft Office (Word, Excel, Access, Outlook, PowerPoint, and Teams), CRM platforms (MS Dynamics 365 or Salesforce.com), and dealer business systems (Karmak, DSI, or Enrich).
- Ability to handle confidential information discreetly.
- Ability to manage multiple tasks or projects in a fast-paced environment.
- Flexibility and professionalism.
- Master’s degree required.
Nice To Haves
- Preferred degree fields include Business Management, Administration, Marketing, Finance, or Accounting.
- Experience in a full-service truck leasing environment.
Responsibilities
- Develop and manage annual and long-term operational budgets and capital budgets.
- Prepare monthly, quarterly, and annual financial forecasts and analyze actual results against plan.
- Manage shop KPIs, including preventive maintenance inspection tracking, expense budgets, staffing requirements, operating-hour schedules, warranty claims, the tire program, customer relations, and safety and shop meetings.
- Manage sales KPIs and activities, including marketing, cold calls, presentations, rate preparation, truck pricing, used truck sales, client relations, and goal setting.
- Manage rental utilization, P&L, credit and collections, assets, billing, and accounts systems.
- Manage staff, including conducting meetings and personnel evaluations, performance management, staffing, and employee development.
- Develop business plan goals and objectives, execute strategic and tactical plans, and take actions to achieve business goals.
- Manage franchise network and vendor relations.
Benefits
- 401(k) with up to a 5% company match
- Fully funded pension plan providing monthly benefits after retirement
- Paid time off, including at least 10 vacation days, 12 paid holidays, and sick time; additional vacation days with seniority or years of service
- Tuition reimbursement for continued education
- Medical, dental, and vision plans for employees and their families
- Flexible spending accounts (FSA) and health savings account (HSA)
- Paid short- and long-term disability programs
- Life and accidental death and dismemberment insurance
- Employee assistance program services, including wellness plans, estate planning, and financial counseling
- Annual incentive bonus compensation, with a target of 25% of base pay
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What This Job Offers
Job Type
Full-time
Career Level
Manager
