General Manager

Domino's Franchise•Robertsdale, AL

About The Position

Twomays Inc and Teamdriven Inc operate as one Domino’s Pizza franchise. The General Manager leads the store and is responsible for everything that happens during their shift, while setting an example for the team and following company policies and procedures. The role oversees store operations and leads the team toward sales, service, and performance goals. Responsibilities include cost, inventory, and cash controls; customer relations; staffing and scheduling; paperwork submission; food management; maintaining store image and cleanliness; marketing; and profitability. The position also includes customer service, order processing, preparing products to Domino’s specifications, equipment and facility upkeep, inventory handling, and delivery-related tasks.

Requirements

Must be at least 18 years of age.
Must have a valid driver’s license.
Must have access to an insured vehicle that can be used for delivery.
Must pass a criminal background check.
Must pass a motor vehicle record check and meet company-specific standards.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, and meet strict quality-control standards.
Ability to coordinate with coworkers and customers, analyze and compile data, and make sound, ethical decisions in a timely manner.
Ability to perform basic arithmetic accurately and quickly, with a calculator if needed, and make correct monetary change.
Comfort using a computer keyboard, touch screen, and foot-paddle.
Ability to read a map, locate addresses in the delivery area, and navigate varied terrain, including multistory buildings and private homes.
Ability to stand for most of the shift and perform tasks involving walking, lifting or stacking products weighing up to 50 pounds, and occasionally crouching, squatting, stooping, bending, or using stairs.
Hand-eye coordination for shaping pizza dough, using a pizza peel and cutter, and folding pizza boxes.

Responsibilities

Take responsibility for all activities and results during the shift, including cost controls, inventory control, cash control, and customer relations.
Set an example for the team and follow all policies and procedures while holding the crew to the same standards.
Lead the team toward sales and service goals.
Manage staffing, scheduling, paperwork submission, food management, store image standards, store cleanliness, marketing, and profitability.
Greet customers, take orders, and respond to customer concerns positively.
Operate, clean, and maintain store facilities and equipment.
Prepare products according to Domino’s specifications and guidelines.
Take inventory, stock ingredients and supplies, and complete associated paperwork.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
Navigate delivery areas and sites while carrying products.
Use a computer keyboard, touch screen, and foot-paddle as needed.